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Terms of delivery
Delivery Terms

Choosing the ideal chandelier for your space is an exciting decision, but what matters after your purchase is the delivery process. At MahdiLuster, we are committed to ensuring the safe and timely arrival of your chandelier to your doorstep. On this page, we will elaborate on our delivery policies and explain how we prioritize safety, quality, and efficiency in this process.

Accurate and Secure Chandelier Packaging

One of our main priorities regarding chandelier delivery is to ensure the safety of your purchase. We take great care to package each chandelier in a way that guarantees no harm comes to it during the shipping process. Here's how we accomplish this:

Safe Packaging: Your chandelier is packaged in a way that ensures no damage occurs during transportation. We use sturdy and shock-absorbent materials to protect sensitive components and crystals, ensuring their integrity.

International Packaging: Whether your chandelier is traveling across the city or halfway around the world, we package it with international standards in mind. Our packaging is designed to withstand the rigors of long-distance transportation, so rest assured that your chandelier will arrive in ideal conditions, regardless of the destination.

It takes time for a masterpiece to unfold.

At MahdiLuster, we take pride in offering high-quality handmade chandeliers. Each chandelier is a work of art meticulously crafted by our skilled artisans. However, the handmade nature of our products implies a certain amount of time needed for their complete creation.

Production Duration: Since all our chandeliers are handmade, time is a crucial factor. The precise artistry and attention to detail invested in each piece take time. This means that your chandelier will be crafted with utmost care and consideration.

Approximate Delivery Time: Typically, you can expect your chandelier to be shipped to you approximately 2 to 3 weeks after placing the order. This timeframe includes the transportation process.

 

Order Tracking: When your order is on its way, we provide tracking information so you can monitor the progress of your order and have accurate details until its arrival.

Exceptional Services, Every Step of the Way

At MahdiLuster, we are committed to providing exceptional services from the moment you place your order until the exquisite chandelier graces your space. Our commitment to safety, quality, and efficiency means that the experience of receiving your chandelier is smooth and worry-free.

In essence, our delivery policies reflect our dedication to delivering not only stunning chandeliers but also a trouble-free and enjoyable purchasing experience. With meticulous packaging, adherence to international standards, and trust in our unparalleled craftsmanship, our goal is to make your purchase a truly delightful journey from start to finish. Thank you for choosing MahdiLuster for your lighting needs.